I love the no pressure sales I receive every time I buy from Seaview. It took me over 7 months to pull the trigger on a new '14 Seirra and never once did any of the sales team try to 'hard sell' me. Each time I stopped by for another look or test drive they greeted me with a smile and helped answer my questions. The guys even remembered my name! I have bought 6 trucks so far and I find no need to shop around. They have taken such great care of me and make the whole experience such a pleasure in a market I used to dread. Thanks for being a step above the rest! Class act all the way.
Wanted to buy a suv without dealing with typical sleezy dealer behavior. Even with half cash, and half financing preapproved, no dickering on price, they just couldn't help themselves from doing the usual--adding ridiculous nickel and dime charges, being rude(office person and manager). Bought there anyway, all dealers are the same. SUV is great!
Our sales person "Kathe" was fantastic. Bill, who handled the financial paperwork, was very helpful in making the process easy to understand. Best new car purchase experience ever.
Called Randy about a problem I was having. He diagnosed the problem over the phone and scheduled an appt that fit my schedule.
Chris (Service Advisor) was concise and knowledgeable about my repairs. The service work was done promptly and as quoted.
Friendly customer service, they are great at explaining what service they are providing on your car and the parts, labor costs that go with it.
It was kind of an emergency when my window would not roll up and I knew it was going to rain that night. I called and Tori was most helpful. Stating that even if they could not get to my Truck until tomorrow they would at least make sure it was indoor overnight. Everything went as planned the next day and I even had a minor recall taken care of while the truck was in for the Window Regulator. Great communication and service. Thanks Tori!
What you did with my two vehicles (with detailing) was nothing short of a miracle! It's like I have two brand new cars! I couldn't be more satisfied with the service. From check-in to check-out, you all are the best!! Thank you!
The ease of making appointment and actually getting the vehicle in and the speed in which the work got done,
Everyone was friendly and knowledgeable. Kathe kept us informed about the progress of our car from building to delivery. We were very pleased with the service, etc. with our other vehicles that is why we came back to purchase our Buick Encore.
Service was excellent. Really appreciated the help from Stacy Lewis and the mechanical team.
Rob- Very good communicator via online chat, email, text and phone. Quickly answered all of my questions and negotiated a fair deal that resolved all of my issues with the vehicle. Brit- Professional, knowledgeable, patient and personable. Willing to spend extra time finding the best finance deal and crunch numbers until I felt comfortable. Go Beavs!!!
Bill Conner is a great sales person, very knowledgeable and professional. Low pressure enjoyable sales experience. It's great dealing with seasoned experience professionals at SEAVIEW.
Friendly, competent employees. They found the car I wanted at a different dealership & had it picked up & delivered to Seaview. My salesperson, "Stormin" Norman was very helpful.
Quick honest service that I have to drive a bit far for, but always worth it and ride to bus much appreciated. Also specials/discounts great.
I like the knowledgeable people who wait on us. They're also happy, friendly people who seem to genuinely care about us. Work is done in a timely manner and we've never had any problems afterwards
They worked very diligent to get the best interest rate for me, jeff the saleman was fun and bill the finance dept was very professional. And helpful
Your service advisor Kristen Ryan is excellent . I am totally comfortable leaving my truck in her hands, I trust she has MY best interest at heart.
We had a great experience with Seaview GMC. We bought a used Toyota Sienna that we found online, and received great customer service from the online sales rep Joe. He answered all of my questions and had my vehicle ready for delivery upon our arrival. This dealership has a huge selection of new, used, and classic cars unlike any I've visited. Absolutely no pressure, I did most of my corresponding through email because I have dealt with other dealerships that harass customers for months after a simple inquiry on a vehicle. I drove all the way from Portland Oregon to purchase this vehicle and I am so glad we made the trip. Thanks Joe and everyone from Seaview GMC Buick for a painless experience.
I can't comment on purchasing a car here but the service department is friendly and very competent. They have helped me out of some binds with other dealers and kept the cost reasonable in the process. I have a broken door handle on my driver door but have been putting off fixing it. My service adviser came to me and told me about it and said they could fix it as they had the parts in stock. I told them no that I didn't have the time and that I knew it was like that. He said since it happened in their shop, (which it didn't) that they would replace it for the cost of the part only with no labor and they could have me out in 20 minutes. Of course I did it! It was totally unnecessary as I was just there for an oil change but Seaview went the extra mile to leave me completely satisfied. This isn't an isolated incident either, they are like that all the time. Will be coming back here for a long time and I highly recommend that if you are looking for a good service department for your GMC that you don't look any further.
No hard sell. You let the product sell itself and did not hold us hostage to trite car salesperson procedureswe saw this in other dealerships.
I like that the service department is always clean, the staff at the service desk are always friendly, and it is always easy to get an appointment.
I was looking for an odd piece to replace on my new Chevy Sonic. Larry in the parts area, was able to after looking at it find the part and get it on order
I travel from Whidbey Island for service, and it is always great. Friendly crew and fast service - what more do you need?
My car a Terrain had a cam solenoid failier, without an appointment I was able to drive it into Seaview Buick and Stacy Lewis was able to get my car repaired and serviced also thanks again for great service
The sales rep was very helpful, he respected what I told him about how much I was willing/able to spend and the monthly payments I was able to do and he made it happen with out trying to push for more. It was probably the smoothest, quickest car buying experience I have had (between my husband and I there have been quite a few).
The salesman who assisted me was very friendly and helpful, even offering to assist me in getting my car home to my apartment (I had not learned to drive yet) and offering driving advice during the trip.
After 44 years of marriage and purchasing numerous new cars my wife and I both agreed that working with Norm and Seaview was the best (by far) car buying experience we have ever had!
I went in suspecting need of brake replacement and possible ignition repair, which coupled with my oil change service and was rather anticipating a heftier bill. The service crew checked the breaks and determined that there was still 75% life left and the "sticky ignition" issue was resolved with a new key cut via serial #. I was impressed by the honesty of simple service that kept my repair bill to an admirable minimum.
Bill Conner listened to what we wanted and found us the right vehicle. No upsell, No pressure, a real pleasant experience.
Friendly Service Department. Notifies me of how long service will take and it usually is right on time to the estimate.
Took car on time and finished when said. found a repair that could have cost a lot to repair. thank you
Excellent communication. Competent repair work.
The staff I dealt with made me feel at ease. They were very professional and courteous. The vehicle is immaculate inside and out. I received a great deal.
They time allotted was right on the money and they washed my car for free
I saw the truck (05 Chevy 1500) on your website and it looked like what I had been looking for. We drove up to see it. Bill Conner showed us the truck, but had an appointment that he had to take care of so Allan Chapman took over. We thoroughly enjoyed dealing with Allan. He was very friendly and we enjoyed talking with him while the paperwork was worked out. Thank you all for a pleasant experience. We have had our Buick Century serviced there for years and have been happy with that part of Seaview.
Knowledge of the sales personnel and if they didn't know something they would excuse themselves and ask someone else . It was nice to see them working as a team.
Very patient, very willing to comply with questions. No pushyness or pressure. Just an enjoyable time.
Personable and went the extra yardage to accommodate me.
Rob was very helpful and easy to work with. No pressure throughout the purchase. In and out the door from trade in to sign and drive.
Friendly service, no hassle or pressure sales. Easy to work with.
Kristen did an excellent job of listening and making note of all the unusual occurrences to our new car and explaining what had been done to hopefully eliminate them.
Friendly, Courteous and fast service. I enjoyed walking over to the classic car sales and looking at the muscle cars while the oil was being changed in my car. This a very satisfying and relaxing experience.
I appreciated your tracking my maintenance schedule so that I could bring my car in for the correct service. It was nice that I didn't have to wait to get service. The check in and out process was well handled.
We had the detail special done on our Ford Explorer. It has not looked this good since the day we bought it brand new in 1996. They did a great job and I am amazed at how smooth the outside of the Explorer is. Unfortunately, I have to back it out of the garage in the snow to take my wife to her hair dresser this morning. The Saturn is covered in snow and we will leave the Cadillace CTS in the garage. I appreciated the shuttle service and Carlos did a fine job driving me back and forth to Seaview.
Relaxing surroundings while I waited for the work to be done.
Friendly greetings, quickly resolved, ended up being free fix as was a defective part. Nice.
The 'reps' at the Service ' desk were VERY helpful and courteous
The service went very timely and all my questions were answered to my satisfaction.
Very friendly staff, efficient and my wait was pleasant. Always a pleasure to have my car serviced at this dealership.
The service consultant, Stacy Lewis, was personable, knowledgeable, and professional. He gave me the impression that he enjoyed his job and got a feeling of accomplishment in helping his customers. From the check in, waiting area, and check out, it is obvious that ;your company is customer focused. Thank you.
The entire buying process was a breeze and SeaView worked hard to get me into the car I wanted. So much so, that they allowed me to return the one I chose after not being happy with the color and was able to swap for another one. This dealership was amazing and I was so impressed at the level of customer service and drive to make their customers happy! Truly outstanding! Not only am I a happy customer, but will be a repeat customer as well in the future!
The salesman, Norman, was not at all a high pressured guy. He was what I would call "a matter of fact guy and no BS.
Friendly, honest service! Very helpful in working with me in arranging a workable "deal" for my bank account.
I liked the personal care everyone took to make sure I got the right truck for the right price including a fair trade in value for my used truck
Service personnel are knowledgeable --know prices and are really good at predicting a problem before the car goes into the shop
Purchased a CPO Suburban recently and could not have had a better experience. We went in knowing what vehicle we wanted, it was just a matter of coming to terms. We negotiated a price and felt we got a good deal. The entire process was very easy and there was no pressure. Everyone we dealt with was very friendly which we feel comes from the fact that it's a family run business rather than some larger corporate entity
Thank you for expediting the part we needed and flexing to our schedule!
Service department employee Kris is so knowledgable and always on top of things. I have complete confidence in her.
Tori Clark in Service
Thanks very much for your help yesterday regarding Siverado head rests. In a quick easy fashion you have brought me to think better of Chevrolet engineering and a earned a thumbs up for Seaview service!!! GOOD JOB!! Thanks!
Service was prompt and the entire staff was very helpful and courteous.
Your communication is excellent keep it up everything worked out well you had us in and out in no time. Thank you.
Service writer did a good job of updates on the work and let me know when there was a delay preparing the sensor due to painting that took an extra 45 minutes.
Service department: prompt service, professional, kept me informed and up-to-date
Friendly staff, ease of buying. No pressure.
The service team is awesome. they were able to fit my truck in their full schedule for an oil change and tire rotation.
It was a spur of the moment when I called and you were able to get me in that day. Service rep comes to waiting room to tell me what is going on instead of calling me up to service desk.
I am always taken care of by the service area. Always on time and efficient.
Stacy in Service was awesome. Truly looked for a way to serve and corrected what appears to have been a bad part from GMC, and took care of me as one who bought a truck from your dealership. I would recommend him to anyone!
I always feel welcomed, cared for and listened to when dealing with the staff of the service department. I trust them with my car not only to do a good job, but for also for sound advice. I've never dealt with a situation where more services are recommended than necessary. Trustworthy, personable and professional - a great combination!
Prompt response to phone calls. quality of work is good. washed car after service.
Genuinely pleasant attitudes. Courteous, unrushed staff. Calls returned as promised. Shuttle service was convenient with my work schedule.
Gary is the most helpful dealership service person I've ever dealt with.
The owner, Chris Olson, and my sales representative, Kathe Arambul, were very helpful and a pleasure to deal with. I appreciated the low pressure sales approach that they took with me. I would recommend Kathe, for her professionalism, to my family, friends, and business associates when considering the purchase of a vehicle.
Sell Rep. was vary frienly and nice, all way on top of thing (Jim)
I recently returned to Seaview to trade in a car I bought in 2009 and purchased an 07 BMW from Rob Pecina. We have had great experiences all three times we've come to Seaview to buy vehicles. He was extremely helpful and we did not feel pushed or pressured in any way! He was upfront and honest unlike most salesman. Rob went above and beyond to truly get us the best deal possible and he full filled all of our requests without question.
Today I purchase a 2003 Honda Element, the car was in excellent condition. The sales people were beyond helpful in every way possible. Very informative and friendly. This was my first time buying a car from a dealership and I would come back. It was a wonderful experience.
Great Place! Guy named Paul was so down to earth and very real with me, didn't give me hoola hoops to jump thru.. Once I made up my mind on which vehicle to buy it was less than 30 minutes before we were on our way home. Very friendly and professional staff... Really felt like they just wanted you to be happy with your purchase. I do recommend this place to everyone who's looking for a vehicle. Great people, great place!!
I had one of the most seamless car buying experience with Rob Pecina. He was very thorough, responsive and patient with all my pre-inquries. He offered to meet me at work to show the car I was interested in due proximity it was inconvenient to make time with work and kids conflict. He kept me informed and when I made the decision to purchase, the process was simple with extreme professionalism. I highly recommend, thank you!
Scheduling was quick and courteous. Work done on schedule.
The attention to detail from every member of the sales team and the fact that they made the whole car buying experience fast and enjoyable
While you never like to hear that a vehicle you just bought has problems that are potentially very expensive, Seaview agreed to split the cost with me and not just leave me hanging like other dealers would. Thanks Kristin, Chris
Joe and Nick listened to my requirements and were willing to structure the sale that pleased everyone.
We new what we were looking for, and Jeff was able to work with us to get the car we needed.
People are nice and have done our work right the first time
Allen was very personable and understood my time was valuable.
Our battery died while we were at Costco business center down the road from you. within 10 minutes of our call a service rep gave us a jump and let us know the battery was about due for replacement. We followed him to the dealership where we received immediate service and was only charged for the cost of the battery. Excellent customer Service.
Easy to schedule on-line, Verified appointment, Expected me, and prompt service.
Was treated very well by the service technician. She was helpful and explained things thoroughly.
Our salesman, Paul was courteous and professional with just the right touch of familiarity to make us comfortable with the process of trading in our old car and moving up to a much nicer used one. No question or comment we had was met with anything but respect. Paul made the experience pleasurable. We were loyal Seaview customers, and with the customer service provided by Paul, we are likely to return to Seaview for our future vehicle needs.
The service rep actually listened to my concern about low tire pressure, which has been a concern every time I have come in, for almost as long as I bought the car from you. Finally, someone listened and told the car tech to put more than the recommended air pressure in the tires, since I'm always on the road an hour to get to you and the tires are hot by the time I arrive.
Very personal and prompt service, before and after the sale.
Fixed the problem the first time. Courteous staff. Washing my car after the repair.
Very fast service
The very best service in Washington State. Every employee of Seaview strive for Excellence
The helpful, friendly and very knoledgeable salesrep, (Kathy) was a pleasure to do our transactions with.
I just purchased a 2013 GMC Yukon XL Denali from Seaview Buick GMC. I told them exactly what I wanted and they found me exactly what I wanted and exceeded my expectations by far. My car is gorgeous. They gave me a killer deal on my trade in and their financing department put in the work to get me the rate and term I wanted on my loan. Our salesman Rob was awesome, he was very professional and answered every question we had. There was no pressure just to buy any car he was there to help us find the car we were looking for. This is the kind of dealership you refer everyone you know too. It felt good walking out of there knowing we got a good deal and a beautiful car. Thank you Seaview and thank you Rob! We will be back
Kathe was patient with us while we processed purchasing a car which took many months. ALL sales associates were helpful with information if Kathe was not in that day.
The speed of checking in and out, and the speed of service is great.
My experience here at Seaview Buick GMC was great. Everyone was nice and very easy to work with. Rob did a great job helping me get the car I wanted.
The friendliness and professionalism of the sales staff.
Sales and F & I people were easy to deal with no games!
The service work was done satisfactorily and quickly.
Professional, courteous staff. Asked if anything else needed to be done on the car, asked if any problems with car noted. And quickly serviced car. Comfortable clean waiting area.
Very personal service and car care.
I liked the Sunday--no appointment service. It was very convenient.
Good sales staff, not too much B.S . bought a car and was out of there in an hour and a half which was great.
Bill Conner was GREAT to work with. Also was impressed with how an issue with the service department was taken care of by management.
This is my second purchase at Seaview and both experiences have been great. All promised fixes were performed and I will be back for my next vehicle.
Thank you Rob and Seaview for an outstanding experience. We purchased a 2013 GMC Acadia Denali last week, after 5 months of researching all makes and models of SUV's. Rob was wonderful, he was patient with my indecision and never put pressure on us. Once we decided on the Acadia, Rob worked really hard to find the exact colors and features we wanted. All in all an excellent buying experience, we would highly recommend working with Seaview and Rob.
I recently returned to Seaview to trade in the car I bought in 2009 and purchased an 07 BMW from Rob Pecina. We have had great experiences all three times we've come to Seaview to buy vehicles. He was extremely helpful and we did not feel pushed or pressured in any way! He was upfront and honest unlike most salesman. Rob went above and beyond to truly get us the best deal possible and he full filled all of our requests without question or hesitation. We couldn't be more happier with our new BMW. We got a full warranty and an amazing price.
Joe in sales gave me a price. good service. Helpful.
The service advisers are the best!
Paul and the service department have always been friendly, courteous and honest.
All the service work done as expected and in timely manner.
Rob listened to my needs and directed me in a totally different direction than I had planned. That was great!
Best service around. Quick, reliable, and great price.
Pick-up service was great. Communication from Paul about my car status was helpful and friendly as I was out of town.
Not much to tell, really. Joe made it a professional exchange with no games.
My dealing with your dealership was very smoothe. I am very pleased with my vehicle. Your Salesperson Joe Jone gave me great professional service
Well I liked the fact that I emailed you guys on what I was looking for in a used car and Joe hooked me right up. This car is happens to be the first used car purchased from you and the fifth total.
I had seen a car that I wanted and sent in email to Seaview and the next morning i received a phone call. Due to work, I was not able to go out and see the car until later in the eveing, so Joe came all the way out to Snoqualmie to have me test drive the car. I loved the car so much I bought it. By the time I was able to get off work my car was ready for me to drive away. Definitely reccomend seaview to anyone searching for their next vehicle. Thanks Joe!
I recently returned to Seaview to trade in the car I bought in 2009 and purchased an 07 BMW from Rob Pecina. we have had great experiences all three times we've come to Seaview to buy vehicles. He was exteremely helpful and we did not feel pushed or pressured in any way! He was upfront and honest unlike most salesman. Rob went above and beyond to truly get us the best deal possible and he full filled all of our requests without question or hesitation. We couldn't be more happy with our new BMW. We got a full warranty and an amazing price. I recommend seeing Rob Penica to trust with finding your next car, and the
next after that.
The low pressure sales technique has always been so important when dealing with big ticket items. Allen sales guy was simply awesome and I would recommend him to others.
Staff in service department always on top of things. My oil change always gets done quickly and efficiently.
Kris is great. #1 Friendly staff who know me. #2 Job done on time or ahead of time.
Norm gave me a lot of individual attention . Worked with good people. Once a choice was made the closing and delivery process was expedted.
Rob made the purchase fast, easy deal. No hassles. Internet purchase.
Thank you Rob and Seaview for an outstanding experience. We purchased a 2013 GMC Acadia Denali last week, after 5 months of researching all makes and models of SUV's. Rob was wonderful. he was patient with my indecision and never put pressure on us. Once we decided on the Acadia, Rob worked really hard to find the exact colors and features we wanted. All in all an excellent buying experience, we would highly recommend working with Seaview and Rob.
Great people to strike a deal with; very amenable; Al and Bill were very helpful in every way. Thank you! Love the van!
Sales guy was great. ( Allen ) Did not feel any pressure and thought I got a good deal. I still have to come back to get my door fixed, so we will see how that part goes.
Paul in service was great. It did not take very long. My car was thoroughly checked before work was done. I was unsure about the brake lights until it was checked. Just remain as friendly and helpful as your staff has been. It really helps to be treated this way when facing car repair. Thanks!
All the folks in the service department are helpful and friendly.
Paul was very really helped out in understanding service and work preformed at time of pick up. All service reps are very good.
Fantastic, low pressure negotiations. Rob was very helpful as were everyone else along the way. Can't wait to get the details all wrapped up this Wednesday. The wife and daughter actually took the long way home just to enjoy the new vehicle experience even more. Both had big smiles when they came in the house. Got a big hug from the daughter also. Thanks again Rob and Seaview Auto!!! The best. I'll recommend anyone who asks about new or used to head in your direction.
Kris in service was very knowledgeable on questions I had and gave me options on future decisions for accessories for my truck.
I was Very Very Happy and Satisfied! I knew what I wanted they had it and it was the easiest fastest car buying at a dealership ever. Rob Pecina followed through on every other detail he said he would even weeks after I purchased. I will be back to purchase again!
Don't buy a car anywhere else!! Had a great time looking through there inventory and negotiating with the sales associates. They went out of their way to make sure i was happy and taken care of. I'm a first time buyer and went to a number of dealerships, Seaview GMC is a rare breed among hundreds of sub par competitors. Thanks for your help Seaview!
I met with Rob, who demonstrated excellent customer service skills. He put me in the car that I really loved with excellent payments. He did everything that he could do to exceed my expectations in my car buying process. I will be referring everyone who wants to buy a car or thinking about buying a car to Rob at Seaview Buick GMC
I just purchased a 2012 GMC Terrain from Seaview. I worked with them through USAA. They were fast, friendly and helpful. I explained exactly what I wanted and they found it. My wife loves her new car. They worked a great deal on my trade-in and their financing department saved me quite a bit on the APR. Our salesman Rob was awesome, he was very professional and helpful. There was no pressure or hassles or the typical waiting/negotiating game. Thank you Seaview and thank you Rob!
Very friendly staff, a waiting area that is comfortable, clean and does not smell like a garage, timely service
Convenient, nice sales staff
Fast courteous service. Paul took care of my service in a professional manner
Kathe was very pleasant, efficient, and interested in my needs.
Helpful and friendly service staff. Kristen Ryan is great to work with a credit to your firm. Also, the Robert van driver is the best, careful, pays close attention to to the traffic and is interesting to talk with.
Thomas and Bill were friendly, asked for the deal, but were not overbearing. Enjoyed working with them. I felt like we got a good deal.
Courteous environment. Joe took the time to go over several vehicles and provided relevant information. Little pressure through the vehicle selection process.
Loving my Nova
My experience started with Joe Jones, we made telephone contact a couple of times. I then on a Saturday morning early (7AM) arrived at Seattle Sea-Tac. Joe was there to pick me up and take me to Seaview GMC! We arrived prior to the Dealership opened, we entered through a side door and there was the Cypress Green 1965 Chevy II Nova SS. I had a good look at the SS and then we had it put up on the hoist and looked under! Then off we went for a test ride, the rest is history as I bought the SS and had it shipped to it's new home at Edmonton, Alberta, Canada. Other Seaview personnel were, Britta Olson, Leslie Foxx (Office Manager), Janis (in titles) and Paul Kosiba (Service) were all very personable and nice to deal with. Joe then returned me to Sea-Tac. We have had several phone calls and emails since that day!!!!!!
Russ was great to work with. Got the entire deal done via email. Was in and out of the dealership in an hour when taking delivery of the vehicle. Probably the easiest car buying experience I've had, highly recommend Seaview.
Was just shoping for a SUV and found some nice easy to deal with GOOD PEOPLE. Not over the top pressure filled phone calls and emails! All they wanted to do is help me find a vehicle! I WILL do business there.